You’ve read our FAQs, you’ve gone through every single tab on the website, and you still can’t find the answer to your question, we’ve been there too my friend! Worry not, just fill in the questionnaire and we’ll do our best to find the answer to your dilemma.

FAQ

Shipping Information

What Shipping Methods Are Available?

The shipping method is decided by each designer, most of them will present you with a few options at checkout to meet your needs.

Do You Ship Internationally?

Yes, in the odd case a designer has decided not to ship internationally it should be clearly stated on their site before you fall for any of their products.

How Long Will It Take To Get My Package?

It will depend on where you are and where the designer you’ve chosen to buy from is, nevertheless all packages should be tracked, so you should be able to follow your garment’s journey around the world.

Payment Information

What Shipping Methods Are Available?

The shipping method is decided by each designer, most of them will present you with a few options at checkout to meet your needs.

Do You Ship Internationally?

Yes, in the odd case a designer has decided not to ship internationally it should be clearly stated on their site before you fall for any of their products.

How Long Will It Take To Get My Package?

It will depend on where you are and where the designer you’ve chosen to buy from is, nevertheless all packages should be tracked, so you should be able to follow your garment’s journey around the world.

Orders and Returns

How Can I Cancel My Order?

You have until the designer has confirmed delivery to change your mind for free.

Can I return my order?

You have until the designer has confirmed delivery to change your mind for free.

Who should I contact if I have any queries?

You should contact the designer through the website, that way all parties, you, the designer and us at Showroom have a copy of your query.

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